Testimonials

Nex-Tech Wireless

"Our Powered by Merlin site allows us to have an online presence that not only promotes our brand but allows customer interaction and self-serve options. We have worked with the JNT team on a layout that showcases our products and services with high-quality marketing materials, and have integrated the site with external vendors to add many features for our customers. From quick fill forms that are sent directly to our team to online chat with our customer care representatives, customers have a variety of ways to reach us!

The addition of Online Account access to our customers was vital to our business. Customers can securely pay invoices, view billing information, and make account changes at their convenience. This has opened the door to future enhancements to be developed and we are excited to continue our partnership with JNT to provide an even better customer experience online!"

IDEA

"I have managed two websites in Merlin over the past eight or nine years, and compared to other CMSs I’ve used, Merlin is a breeze. It’s intuitive, has a modern look and feel, and – best of all – it’s flexible! The web development team at PBM is always open to hearing our ideas about improving the user experience or streamlining access for edits and changes. Currently, our website interacts and exchanges information with our student information system, which has created less manual transferring of information and therefore less errors. The website works directly with ExpanSIS and automatically transfers and updates the information multiple times a day. Students and faculty have come to expect our website to be the most accurate and up-to-date place to find information when creating a course of study or learning more about their next class. And it’s freed up our staff time so we can focus on providing the very best online learning experience. We also have a password protected website where our members can share resources, documents, and find important alliance information that we don’t want on our regular website."